As this is a hygiene product, we cannot accept returns once the product has been opened.
*This product is for the mask strap only. Face masks are not included.

The mask strap, which can be hung around your neck even when not wearing a mask, uses an ultra-fine 1mm thick soft elastic band, allowing for stress-free wear. Its basic design easily blends with any outfit, making it an item you can use like an accessory.

Mask strap: 60cm in length

Free shipping within Japan for orders over 5,000 yen.

Shipping Fees:
Honshu, Shikoku, Kyushu: 700 yen
Hokkaido, Okinawa: 1,200 yen

・International shipping
Returns and exchanges are available only for orders delivered within Japan. We are unable to accept returns or exchanges for orders shipped outside Japan.

・Shipping within Japan
Within 7 days of receiving your item, please contact Customer Support with your order number, the email address used for your order, and the item you wish to return or exchange. We will then guide you through the return/exchange process.

Please note that sale items cannot be returned or refunded.

For international orders, please use **WorldShopping**, our official international shipping service.

WorldShopping