The terms of use (hereinafter referred to as "these Terms") for the services (hereinafter referred to as "the Service") provided on the website "UNDECORATED" operated by groundfloor Co., Ltd. (hereinafter referred to as "the Company") are stipulated as follows. Please read these Terms carefully before using the Service.

Chapter 1 General Provisions
Article 1 Scope and Amendments to These Terms
These Terms set forth the conditions for using the Service, which are common to the website "UNDECORATED" operated by the Company.
2. These Terms shall apply to all users (as defined in Article 3) in connection with the use of the Service. Users cannot use the Service unless they agree to these Terms.
3. The Company may, at any time, change all or part of these Terms without obtaining prior consent from users, by notifying users through publication on the website, email, or any other method deemed appropriate by the Company.
4. If all or part of these Terms are changed, the changed terms shall apply to the use of the Service, and users shall abide only by the changed terms.

Article 2 Use of the Service
Users shall use the Service in accordance with laws, regulations, notifications, these Terms, and the Privacy Policy, HELP, and other rules separately established by the Company.

Chapter 2 Users
Article 3 Definition of Users
In these Terms, "user" collectively refers to any person who searches, views, or uses the images, text, designs, logos, videos, programs, ideas, information, etc. (hereinafter collectively referred to as "Content") provided by the Company on the Service, after fully understanding and approving the contents of these Terms.

Chapter 3 Members
Article 4 Members
In these Terms, "member" collectively refers to users who, after fully understanding and approving the contents of these Terms, apply for membership registration in accordance with the procedures prescribed by the Company, and whose application is approved by the Company.

Article 5 Membership Registration
1. Individuals wishing to register as members shall apply for membership registration by following the procedures prescribed by the Company on the membership registration page of the Service.
2. If the Company approves an application for membership registration from an individual wishing to register, it shall send a registration confirmation email, and the applicant shall be registered as a member upon receipt of said email. However, the Company shall not approve such registration if any of the following conditions apply:
(1) If it is discovered that the applicant for membership registration had previously been subject to disposition, such as cancellation of membership registration, due to a violation of any terms of service provided by the Company (including, but not limited to, these Terms).
(2) If it is discovered that the applicant's registration details contain false information.
(3) If it is discovered that the applicant for membership registration had previously, without justifiable reason, delayed payment obligations for charges, was unable to receive goods for an extended period, refused returns/exchanges, failed to respond to communications for an extended period, or committed other defaults regarding any services provided by the Company.
(4) If it is discovered that the applicant had previously engaged in acts prohibited by Article 18 (Prohibited Acts) of these Terms.
(5) If the applicant for membership registration is a minor and has not obtained the consent of a legal representative such as a parent or guardian.
(6) In any other case where the Company reasonably determines that approving the registration is inappropriate for the operation and management of the Service.

Article 6 Changes to Registration Information
1. Members must provide true and accurate information to the Company upon registration. If any changes occur to all or part of the information registered with the Company, members shall promptly change their registration information by the method separately designated by the Company. The Company shall not be liable for any damages incurred by members due to their failure to make timely changes to their registration.

Article 7 Suspension of Service Use and Cancellation of Membership Registration
If a member falls under any of the following items, the Company may, without prior notice, take measures against the member, such as suspending the use of the Service, canceling membership registration, or any other measures deemed appropriate by the Company. The Company shall not be liable for any disadvantages or damages incurred by the member due to measures taken by the Company based on this article.
(1) If it is discovered that the member had previously been subject to disposition, such as cancellation of membership registration, due to a violation of any terms of service provided by the Company.
(2) If it is discovered that the registered details contain false information.
(3) If it is discovered that the member had previously, without justifiable reason, delayed payment obligations for charges, was unable to receive goods for an extended period, refused returns/exchanges, failed to respond to communications for an extended period, or committed other defaults regarding any services provided by the Company.
(4) If it is discovered that the member had previously engaged in acts prohibited by Article 18 (Prohibited Acts) of these Terms.
(5) If the member dies or is subjected to an order of commencement of guardianship, curatorship, or assistance.
(6) If the Company determines that the member is an anti-social force, or cooperates with or is involved in the maintenance, operation, or management of an anti-social force through financial assistance or otherwise, or has any other interaction or involvement with an anti-social force.
(7) If the Company determines that it is necessary for the operation and maintenance of the Service.
(8) If the member violates any other terms (including, but not limited to, these Terms) stipulated by the Company.

Article 8 Withdrawal Procedures
Members may withdraw from the service at any time through the procedures specified by the Company. Members shall lose their membership status when the Company receives their withdrawal application.

Article 9 Management of User ID and Password
1. Each member shall have one user ID.
2. Members shall be responsible for strictly managing and storing the user ID and password they set themselves during membership registration.
3. Members shall not allow third parties to use, transfer, sell, inherit, lend, disclose, or leak their user ID and password, except with the prior consent of the Company.
4. If a member discovers that their user ID or password has been used fraudulently by a third party, they shall immediately contact the Company.
5. Members shall be solely responsible for any damages arising from insufficient management, errors or omissions in use, or unauthorized use by third parties of their user ID or password, and the Company shall bear no responsibility whatsoever.
6. If a member forgets their user ID or password, they shall report it to the Company and follow the Company's instructions. Furthermore, any use of the Service made with the user ID and corresponding password shall be deemed to have been made by the member themselves.

Article 10 Use of Personal Information
Personal information of members obtained by the Company in connection with the use of the Service shall be handled in accordance with the "Privacy Policy" separately established by the Company.

Chapter 4 Purchase of Products
Article 11 Purchase of Products
1. Members can purchase products from the Company using the Service.
2. If a member wishes to purchase products, they shall apply for the purchase or use of products in accordance with the method separately designated by the Company.
3. In connection with the application in the preceding paragraph, a sales contract for the relevant products shall be formed between the member and the Company at the time when the member clicks the button to confirm the delivery address, order details, etc. they have entered and registered, and then receives an email from the Company confirming the order details.
4. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act concerning the use of the Service, the Company may cancel, terminate, or take other appropriate measures regarding the sales contract.

Article 12 Payment Methods
1. The total payment amount for products shall be the purchase price of the products including consumption tax and related handling fees.
2. Payment for products purchased through the Service shall be limited to payment by credit card in the member's own name, or other payment methods separately approved by the Company.
3. If payment is made by credit card, the member shall abide by the conditions separately contracted between the member and the credit card company. In the event of any dispute arising between the member and the credit card company in connection with the use of the credit card, the member and the credit card company shall resolve it responsibly.

Article 13 Returns, Exchanges, Withdrawal, and Cancellation of Orders for Products
1. Members may return purchased products within 7 days from the arrival date of the product purchased through the Service, except in cases where the delay was due to the member's convenience. However, returns are not possible under the following conditions:
(1) Products for which 8 or more days have passed since arrival.
(2) Products stated as "non-returnable" on the sales page.
(3) Reserved products, SALE products, lucky bags, hygienic products such as underwear, swimwear, cosmetics, etc.
(4) Products that have been used, hemmed, altered, washed, or dry-cleaned.
(5) If the delivery slip is lost.
(6) If product tags, labels, or accessories are lost.
(7) If the returned product (including, but not limited to, the box and product accessories) is damaged, soiled, lost, etc., compared to its condition upon delivery.
(8) If the package of a product, where the package is part of the product, has been opened.
(9) If the product has acquired an odor, or is soiled or scratched, at the customer's end.

2. Members shall apply for returns as stipulated in the preceding paragraph in accordance with the procedures separately prescribed by the Company. The sales price at the time of purchase, shipping fees, and cash-on-delivery fees will be refunded, or the product will be exchanged for a substitute. Even if an exchange for a substitute product is desired, exchange may not be possible due to product shortages, etc. Furthermore, the member shall bear the cost of return shipping. However, if the return is due to a defect in the product, or if the product is different from the ordered product, or is otherwise attributable to the Company's responsibility, the Company shall bear the return shipping costs.

3. From the time the product shipping process is completed until the product arrives, withdrawal and cancellation of product orders cannot be made, except for reasons attributable to the Company (returns after product arrival shall be as stipulated in Article 1, Paragraph 1 of this Article).

Article 14 Disclaimer for Products
1. The Company shall not bear any warranty or responsibility for the quality, material, function, performance, compatibility with other products, other defects, and damages, losses, disadvantages, etc. caused by them, regarding the Service and products sold through the Service, except in cases stipulated in the preceding article.
2. The Company shall fulfill its obligation to deliver products and be exempt from such obligation by contacting the contact information registered by the member and delivering the products to the delivery address specified at the time of product purchase, in the event of troubles due to unknown delivery addresses, etc.

Chapter 5 Use of Services
Article 15 Services Provided
The Company provides the following services as part of the Service.
1. Members using the members' page (defined in Article 16).
2. Viewing links from the Service.

Article 16 Use of Member Page
Members can use the members' page specified by the Company. Members can view various functions on the members' page after logging in, and input, change, update, or delete information for each function.

Article 17 Disclaimers
1. If links are provided from the Service to other websites or resources, or from third-party websites or resources to the Service, the Company shall not bear any warranty or responsibility for the content, use, and results thereof (including, but not limited to, legality, validity, accuracy, reliability, safety, recency, and completeness) of such linked destinations. Furthermore, if the Company reasonably determines that the content of a linked website or resource is illegal or inappropriate for the management and operation of the Service, the Company may delete such linked destination without any notification to the member.
2. In the event of transactions (including, but not limited to, participation in promotions such as sweepstakes) with advertisers (including, but not limited to, sweepstakes advertisements) within the Service, users shall conduct such transactions with the advertiser at their own judgment and responsibility, and the Company shall bear no responsibility whatsoever in this regard. The Company does not guarantee any content or conditions regarding transactions, such as payment for products, determination of contract terms, warranties, liability for defects, or the existence of licenses, and the Company shall not be liable for any damages incurred by members due to transactions conducted through advertisements or promotions published within the Service.
3. The Company shall not be liable for any direct or indirect damages, losses, or disadvantages incurred by members, even if the Service is temporarily suspended, terminated, or changed in the following cases:
(1) In the event of natural disasters such as fire, earthquake, flood, lightning, or heavy snow.
(2) In the event of social unrest such as war, civil war, terrorism, riot, or disturbance.
(3) If the Company cannot receive appropriate services from the telephone company, transportation company, or provider with which it has a contract.
(4) In the event of a technically unavoidable situation for the Company.
4. The Company shall fulfill its obligations and be exempt from liability by processing administrative matters in accordance with the member's registration details.
5. If a member causes any damage to another user or a third party by using the Service, the member shall resolve such damage at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company.

Article 18 Prohibited Acts
Users shall not engage in any of the following acts. In the event that the Company or a third party incurs damages as a result of a violation of this Article, the user shall be responsible for compensating all such damages (including reasonable attorney's fees).
1. Acts that cause nuisance, disadvantage, or damage to other users, third parties other than other users, or the Company, or acts that may cause such.
2. Acts that infringe intellectual property rights such as copyrights, portrait rights, personality rights, privacy rights, publicity rights, and other rights of other users, third parties other than other users, or the Company, or acts that may infringe such rights.
3. Acts of using the Service for commercial purposes (except when approved in advance by the Company).
4. Acts contrary to public order and morals or good customs, or other acts that violate laws and regulations, or acts that may violate such.
5. Acts of registering information containing false or misleading content.
6. Acts of using content obtained through the Service outside the scope of private use by the user.
7. Acts of reproducing, selling, publishing, distributing, disclosing, and similar acts of content obtained through the Service, through other users or third parties other than other users.
8. Acts of collecting, accumulating, or storing personal information of other users.
9. All acts that obstruct the provision of the Service, such as uploading content designed to interfere with, destroy, or limit the functions of computer software, hardware, or communication equipment, such as computer viruses, computer codes, files, programs, etc., to the Service, or sending them by email or other means.
10. Acts that violate laws, court judgments, decisions or orders, or legally binding administrative measures, or acts that promote these.
11. Acts of providing benefits to anti-social forces.
12. Acts contrary to these Terms and the purpose of the Service.
13. Other acts that the Company reasonably deems inappropriate, such as damaging or discrediting the Company.

Article 19 Intellectual Property Rights
1. All intellectual property rights of the content provided through the Service shall exclusively belong to the Company.
2. If any unauthorized reproduction, unauthorized reprinting, or other unauthorized secondary use of the Company's content, regardless of the purpose, or any other act prohibited by domestic and international copyright laws and other laws, is discovered, the Company shall immediately take legal action.
3. If any dispute arises with a third party in violation of the provisions of this Article, the member shall resolve such dispute at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company.

Chapter 6 Operation of Services
Article 20 Information Management
1. The Company collects the following information regarding users' access history for the purpose of investigating users' access history and usage status, or for improving services to users.
(1) Information regarding the IP address or mobile device identification number when the user accesses the Service's server.
(2) User access information acquired by the Company through cookie technology (which refers to technology that temporarily writes data to the user's computer via a web browser and records and stores the date and time the user last visited the site, the number of visits to that site, etc.).
2. Users shall acknowledge in advance that if they set their web browser to reject cookies, the use of the Service may be restricted.

Article 21 Maintenance of the Service
To maintain the Service in good operating condition, the Company may temporarily suspend or discontinue all or part of the Service without prior notice to users in any of the following cases. The Company shall not be liable for any disadvantages or damages incurred by members due to measures taken by the Company based on this Article.
1. In the case of regular or emergency maintenance of the computer system for providing the Service (hereinafter referred to as "the System").
2. If the operation of the System becomes difficult due to natural disasters such as fire, earthquake, flood, lightning, or heavy snow.
3. If the operation of the System becomes difficult due to social unrest such as war, civil war, terrorism, riot, or disturbance.
4. If the operation of the System becomes difficult due to System defects, unauthorized access from third parties, computer virus infections, etc.
5. If requested by administrative or judicial bodies based on reasonable grounds.
6. In any other unavoidable case where the Company deems it necessary to stop or discontinue the System.

Article 22 Prohibition of Assignment of Rights and Obligations
Unless the Company's prior written consent is obtained, members may not assign, succeed, pledge, or otherwise dispose of their rights or obligations under these Terms, or their status under these Terms, to a third party.

Article 23 Handling in Case of Business Transfer, etc.
If the Company transfers or succeeds the Service or the business related to the Service to a third party, the Company may transfer its status, rights, and obligations under these Terms, as well as the member's registration information, etc., to the transferee of such transfer, and the member shall be deemed to have consented to such transfer in this Article in advance.

Article 25 Miscellaneous
1. If any problem arises regarding the use of the Service that cannot be resolved by these Terms or the Company's guidance and response, the Company and the user shall discuss it in good faith and resolve it.
Supplementary provisions: These Terms shall apply to all users from April 1, 2019.

All inquiries regarding these Terms and the Service should be directed to the following:

groundfloor Co., Ltd.
Tel: 03-3794-4037
Email: info@undm.jp
Reception hours: Weekdays 10:00 - 18:00