groundfloor Inc. (hereinafter referred to as "the Company") shall comply with relevant laws and regulations, establish the following personal information protection policy, and strive for its reliable implementation.

1. Management of Personal Information
The Company shall keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we will take necessary measures such as establishing an internal management system and thoroughly educating employees, implement safety measures, and strive for strict management of personal information.

2. Acquisition and Purpose of Use of Personal Information
The Company shall properly acquire personal information with the customer's consent, without resorting to false or other illicit means, and use it for the following purposes:

(1) Various information from our group companies.
(2) Contact regarding orders, shipping, payment settlement, and after-sales service for our products.
(3) Provision of personal information to third parties to the extent necessary to achieve each of the above purposes.

3. Prohibition of Disclosure/Provision of Personal Information to Third Parties
As a general rule, the Company will not disclose personal information to third parties without the customer's consent. However, in the following cases, personal information may be disclosed to third parties as an exception. In such cases, a strict investigation of the third party will be conducted, and necessary and appropriate supervision will be exercised over the third party to ensure the safe management of personal information.

(1) When the customer's prior consent or approval has been obtained.
(2) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
(3) Personal information may be disclosed to payment companies for identity verification, billing address confirmation, and credit checks by the payment company.
(4) When providing personal information to business partners; however, in this case, the disclosed information will be limited to the extent necessary for business operations.
(5) When disclosure is required by law.

4. Use of Cookies
The Company may use cookies to provide better service to customers, but this does not enable the collection of personally identifiable information, nor does it infringe on customer privacy. If you do not wish to accept cookies, you can change your browser settings.
* A cookie is information sent from a server computer to your browser and stored on the hard drive of the computer you are using.

5. Use of SSL
When entering personal information, SSL (Secure Sockets Layer) technology is used to prevent interception, interference, or alteration of this information to ensure security.
* SSL is a function that encrypts information to prevent eavesdropping and data tampering during transmission and reception. By using SSL, it becomes possible to send information more securely.

6. Changes to the Privacy Policy
The Company may change the contents of this Privacy Policy without prior notice due to business necessities, the enforcement of new laws, amendments to existing laws, or other circumstances. If changes are made, they will be posted and announced on this website. Please check the latest content on this page when using our services.

7. Inquiries regarding Disclosure, Correction, etc., of Personal Information
If a customer requests disclosure of their personal information, the Company will promptly disclose it. In such cases, if the customer's identity cannot be confirmed, disclosure will not be made. If there is an error in the content of personal information and the customer requests correction, addition, or deletion, we will investigate and promptly respond to these requests. In such cases, if the customer's identity cannot be confirmed, these requests will not be accommodated.

Inquiries are accepted from the following:
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